He keeps the house schedule and knows who to call. You don't have to learn anything — here's the whole job.
Hank watches the schedule, the season, and the calendar. When everything's fine, you hear nothing. Quiet means it's working.
Pool acting up, ants in the kitchen, A/C down — open the board, tap Something's wrong, tap the thing. Hank already knows who handles it and writes the message. You just hit send. Don't know what it is? Tap Something else and say it in your own words.
Sometimes he'll check with you first — "skip the maids while you're away?" The message tells you why. Tap yes or no. That's the whole conversation.
"The maids moved to Thursday." "The pool guy came early." Say it however you'd say it to a person — no forms, no format. Hank updates everything behind the scenes.
Fill in a spreadsheet. Track a schedule. Remember whose turn it is. Chase anyone. That's Hank's job now — yours is the two seconds of yes or no.
For now, Hank's messages go to Steve's phone; yours joins once your Telegram is set up. · Back to the board